Who are Contract Managers?

Last updated by Tom Inglis on July 22, 2020 16:36

The people in a Buyer organisation who you want to edit Contract and Benefit details, and to approve and reject the Evidence and scores submitted by Assessors, Suppliers and Delivery Partners.

Most customers prefer the people who have overall responsibility for the delivery of a contract (and the Benefits associated with it) to fulfil this role. Their job title might be "Contract Manager", "Strategic Lead", "Service Area Manager", "Locality Team Manager" or something similar.