How do I report an issue or ask a technical question?

Last updated by Tom Inglis on January 24, 2020 07:58

Please report any issues or technical questions by sending us a message to hello@cenefits.com or by posting a message on this support website (they both go to the same place).

Please only report one issue per ticket and give it a good subject or title that we can understand at a glance.

If there are more instances of the same issue, please reply to the same email thread or add them to the same ticket if you can.

Reporting issues in this way allows us to link issues to tickets in our product management software (so that our developers can see any additional comments) and it also allows you to keep track of all the tickets you and your colleagues are posting.